On the 19th of August, Avaya announced that Simon Vatcher was appointed Managing Director for Australia and New Zealand with responsibility of expanding Avayas market presence across the regions as well as increasing Avaya’s multi-modal, open unified communications (UC) and contact centre (CC) software and services among enterprises through to SMEs.
“My priority is to introduce data-driven growth strategies so that our customers and partners can … maximise the benefits they gain from those capabilities in shorter time scales. We must enable our customers to adapt, ensure employees are equipped to perform and upskill, and boost overall customer service responsiveness” said Simon Vatcher, Managing Director A/NZ at Avaya.